Why choose ASFE?
ASFE guarantees you the following:
- Benefit from the strength of an ISO 9001 certified group administering claims for more than 275,000 expatriates worldwide;
- Coverage by market-leading insurers and assistance companies: AXA and Europ Assistance;
- A trustworthy group having 91% of its insured members satisfied, who would recommend us to other expatriates (figures from a satisfaction survey conducted in 2010);
- On-line services making your life easier: on-line enrollment and payment, submission of claims and reimbursement tracking system, etc.;
- Healthcare costs reimbursed on the basis of charges incurred, without deductibles, and direct hospital precertification to avoid making cash advances;
- Contact with our teams, available 24/7, thanks to our four claims departments in Calgary, Paris, Dubai, and Shanghai.
Find out about all the services included in your Participants' Pages:
As soon as your enrollment is completed, you will receive a Welcome Package including all useful information (insurance ID card, certificate of coverage, certificate of insurance, summary of benefits, etc.).
You can also access your dedicated members' pages via the ASFE website (www.asfe-expat.com) to manage your healthcare benefits and administer directly your plan from your country of expatriation.
|Print your insurance ID card|
|Update your personal details: e-mail address, mailing address, bank details, etc.|
|Fill out and print your claim forms for your healthcare expenses|
|Check the progress of your claims and view your reimbursement notices from the last 24 months|
|Request a hospital precertification agreement|
|Download and print your member's practical guide|
|Consult the Expat Health section of your Participants' Pages to access our network of more than 750,000 healthcare providers worldwide (hospital facilities, healthcare practitioners, etc.)|
|Use the "Submit an inquiry" section to ask any question you may have, ensuring that you are contacting the dedicated person within our claim teams|