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Our values


Our values characterize the individual and team qualities which make us different:


EMPATHY

Our daily mission is to support our clients and their families as they deal with difficult situations (health issues and treatments, bereavement, etc.) often made even more difficult by the international context (language barriers, unfamiliar medical practices, etc.).


DIVERSITY

The diversity of our teams gives us a greater understanding of and respect for the various cultures of our insured members. It also helps us to provide them with solutions and services that are truly personalized.


PROXIMITY

Our global organization underlines our commitment to be close to our clients via our 4 regional headquarters in Calgary, Paris, Dubai and Shanghai and our 9 sales offices. We are available 24/7 to assist them with their inquiries.  


FLEXIBILITY

Our total independence from insurance companies allows us to be totally free to design tailor-made solutions that are the best suited to our clients’ increasingly specific expectations.